{"id":3957,"date":"2018-11-13T20:00:01","date_gmt":"2018-11-13T20:00:01","guid":{"rendered":"http:\/\/howk.de\/w1\/zendesk-shifts-to-platform-play-with-zendesk-sunshine-launch\/"},"modified":"2018-11-13T20:00:01","modified_gmt":"2018-11-13T20:00:01","slug":"zendesk-shifts-to-platform-play-with-zendesk-sunshine-launch","status":"publish","type":"post","link":"https:\/\/howk.de\/?p=3957","title":{"rendered":"Zendesk shifts to platform play with Zendesk Sunshine launch"},"content":{"rendered":"<p>Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, the company announced Zendesk Sunshine, a new platform for creating customer-focused applications on top of Zendesk&#8217;s toolset. All of this appears [&#8230;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, the company announced Zendesk Sunshine, a new platform for creating customer-focused applications on top of Zendesk&#8217;s toolset. All of this appears [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zendesk shifts to platform play with Zendesk Sunshine launch - Howk IT-Dienstleistungen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/howk.de\/?p=3957\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zendesk shifts to platform play with Zendesk Sunshine launch - Howk IT-Dienstleistungen\" \/>\n<meta property=\"og:description\" content=\"Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, the company announced Zendesk Sunshine, a new platform for creating customer-focused applications on top of Zendesk&#8217;s toolset. All of this appears [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/howk.de\/?p=3957\" \/>\n<meta property=\"og:site_name\" content=\"Howk IT-Dienstleistungen\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/howk.de\" \/>\n<meta property=\"article:published_time\" content=\"2018-11-13T20:00:01+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/howk.de\/?p=3957#article\",\"isPartOf\":{\"@id\":\"https:\/\/howk.de\/?p=3957\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/howk.de\/#\/schema\/person\/b029bd02d4f35dce869ef54c81a100c5\"},\"headline\":\"Zendesk shifts to platform play with Zendesk Sunshine launch\",\"datePublished\":\"2018-11-13T20:00:01+00:00\",\"dateModified\":\"2018-11-13T20:00:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/howk.de\/?p=3957\"},\"wordCount\":65,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/howk.de\/#organization\"},\"articleSection\":[\"Hi Tech\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/howk.de\/?p=3957#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/howk.de\/?p=3957\",\"url\":\"https:\/\/howk.de\/?p=3957\",\"name\":\"Zendesk shifts to platform play with Zendesk Sunshine launch - Howk IT-Dienstleistungen\",\"isPartOf\":{\"@id\":\"https:\/\/howk.de\/#website\"},\"datePublished\":\"2018-11-13T20:00:01+00:00\",\"dateModified\":\"2018-11-13T20:00:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/howk.de\/?p=3957#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/howk.de\/?p=3957\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/howk.de\/?p=3957#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/howk.de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zendesk shifts to platform play with Zendesk Sunshine launch\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/howk.de\/#website\",\"url\":\"https:\/\/howk.de\/\",\"name\":\"Howk IT-Dienstleistungen\",\"description\":\"Howk IT Services - Howk IT-Dienstleistungen\",\"publisher\":{\"@id\":\"https:\/\/howk.de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/howk.de\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/howk.de\/#organization\",\"name\":\"HowK\",\"url\":\"https:\/\/howk.de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/howk.de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/howk.de\/w1\/wp-content\/uploads\/2013\/12\/howk-logo.png\",\"contentUrl\":\"https:\/\/howk.de\/w1\/wp-content\/uploads\/2013\/12\/howk-logo.png\",\"width\":170,\"height\":170,\"caption\":\"HowK\"},\"image\":{\"@id\":\"https:\/\/howk.de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/howk.de\",\"http:\/\/de.linkedin.com\/in\/howkde\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/howk.de\/#\/schema\/person\/b029bd02d4f35dce869ef54c81a100c5\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/howk.de\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b5a20f4d07bca1b73f25cff58a1116c4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b5a20f4d07bca1b73f25cff58a1116c4?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\/\/howk.de\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Zendesk shifts to platform play with Zendesk Sunshine launch - Howk IT-Dienstleistungen","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/howk.de\/?p=3957","og_locale":"en_US","og_type":"article","og_title":"Zendesk shifts to platform play with Zendesk Sunshine launch - Howk IT-Dienstleistungen","og_description":"Zendesk has always been strongly focused on customer service in the cloud. 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