Twilio launches Flex, a fully programmable contact center
Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Orlando. Flex brings together virtually every part of the existing Twilio infrastructure and platform for developers that already power nearly 40… Read More

Clarifai has traditionally been known as a web-based visual search tool that developers can integrate into their services. But as more and more businesses start to get onto the service, with their own specific demands — like getting them in-house — the New York-based startup has to grow up a bit.
After announcing an IPO in February, today Dropbox updated its S-1 filing with pricing. The cloud services and storage company said that it expects to price its IPO at between $16 and $18 per share when it sells 36,000,000 shares to raise $648 million as “DBX” on the Nasdaq exchange. In addition to that, Dropbox announced that it will be selling $100 million in stock to…
Last May, Docker CEO Ben Golub stepped down after four years at the helm of the containerization pioneer. We didn’t hear all that much from him since, but today, the distributed object storage service Storj Labs announced that Golub will join its team as interim CEO and Executive Chairman. There is obviously no dearth of object storage services, but Storj Labs is taking a somewhat…
Things have not been so rosy for Qualcomm over the past few months, whether you are looking at an ongoing legal dispute between the chipmaker and Apple or Broadcom’s aggressive attempts to acquire the company. Now, Qualcomm is saying its executive chairman, Dr. Paul E. Jacobs, will no longer serve as executive chairman for the company’s board of directors. He’s going to remain…
Nick Halstead’s new startup, InfoSum, is launching its first product today — moving one step closer to his founding vision of a data platform that can help businesses and organizations unlock insights from big data silos without compromising user privacy, data security or data protection law. So a pretty high bar then.
Dropbox is not messing around. Two weeks ago it announced its IPO. Just last week it announced a big partnership with Google and today comes news that it is integrating more deeply with Salesforce. Dropbox and Salesforce have danced a bit in the past as cloud companies tend to do, but today’s announcement is a bit broader. It involves having Dropbox folders embedded in Salesforce…
A 1.3 Tbps DDoS attack – essentially a massive torrent of data aimed at a single target – nearly took down network provider Akamai on March 1. While the attack itself is notable more interesting is what was hidden inside the attack itself.
Over two years after leaving Aol (now known as Oath) back in September 2015 to build a new startup, serial entrepreneur Ryan Block, with co-founder Brian LeRoux, is finally taking the wraps off the new venture: Begin, an intelligent app designed to help you keep track of things that you have to do, and when you should do them, as they come up in the stream of a messaging app. By extension,…
It seems that everyone agrees that meetings are a time suck. There have been many attempts to use technology to make it easier to organize and run them, but Voicera, a Bay area startup, is attacking the problem from a different angle. It wants to make it simpler to record meetings and pull out action items automatically using artificial intelligence. Today, it announced a $13.5 million Series…